INDIVIDUAL’S BEHAVIORS
- Look to make changes that no one else has
- Force yourself to be creative to get a heavy workload done
- Find ways to improve
LEADER’S BEHAVIORS
- Build self-esteem
- Give responsibility
- Challenge others to make something happen
- Give visible, interesting opportunities
- Impose a deadline to meet
- Assign a special project
- Give a broadening responsibility, something never done before
- Stretch goals
- Benchmark
- Establish best in class objectives
- Make performance targets known to all
- Encourage competitive goals ( the most, the biggest, the weirdest)
- Set aside time for implementation and management buy-in
- Don’t offer the solution–offer the opportunity
- Say “Yes, you can!”
- Graphically depict goals in a public area — mark progress
ORGANIZATION’S BEHAVIORS
- Permit individual schedule and flex time
- Use review time for the positive feedback and constructive criticism